Frequently asked questions
1) Do I have to complete (email tutoring or professional work / online tutoring session) after I say yes?
Ans: You have to do (email tutoring or professional work / online tutoring session) after you have committed. If you are unable to do, it would go against you. There would be a penalty of up to 50% of the fee payable.
Example: If the request is for Rs 100/-, in case of refund the student or corporate will get back their Rs 100/-. The expert shall not receive Rs 100/- and Rs 50/- will be deducted from the pending payment as penalty.
2) How is the price determined?
Ans: Price would depend on the difficulty level and time required.
3) Quality of Email Tutoring / Online Tutoring
Ans: If less than 90% of concepts explained are correct, refund will be processed. Similar rules apply for professional work. If wrong concepts are taught in online tutoring, session will be refunded after reviewing recording. Penalty up to 150% of fee payable.
4) How is the payment made?
Payments are made monthly for work done between 1st and last day, paid on the 10th of next month.
Indian citizens are paid via EFT only. Update the following details by 25th of the month:
Bank Account Holder Name
Bank Account Number
Current / Saving
Bank IFSC Code
Pan Card Number
Pan Card Holder Address
TDS 10% deducted. PAN copy required by email.
Non-Indians paid via PayPal.
5) Do not exchange contact details (email, phone, Facebook).
Even inadvertently — penalty up to 150% of fee. Example: Do not take screenshots showing email windows minimized.
6) Responsibility
Experts must use original software and non-plagiarized content. All violations must be borne by expert.
7) Profile changes
Visit: http://www.tutorchapter.com/expertonline.php
Use "forgot password" if needed.
8) Terms & Conditions / FAQ updates
These may change anytime; experts must check regularly.
9) No registration/joining fee.
10) Do not SMS our mobile numbers.
They do not support SMS. Email only.
You will now receive email requests as per your selected categories.