Frequently Asked Questions

1) Do I have to complete (email tutoring or professional work / online tutoring session) after I say yes?
Ans: You have to do (email tutoring or professional work / online tutoring session) after you have committed. If you are unable to do, it would go against you. There would be a penalty of up to 50% of the fee payable. Example: If the request is for Rs 100/-, in case of refund the student or corporate will get back their Rs 100/-. The expert shall not receive Rs 100/- and Rs 50/- will be deducted from the pending payment to the tutor as penalty.

2) How is the price determined?
Ans: Price for each (email tutoring or professional work / online tutoring session) would depend on the difficulty level associated and time required to do it.

3) Quality of Email Tutoring / Online Tutoring
Ans: If less than 90% of the concepts explained via Email Tutoring are correct, then a refund would be processed. Similarly there would be a quality benchmark for professional work. If a wrong concept is taught during online tutoring, we would refund the session after seeing the recording. Penalty of up to 150% of the fee payable to the expert.

4) How is the payment made?
Ans: Payments would be made on a monthly basis for the work done between 1st of the month to the last day of the month, on the 10th of next month. Example: Work done from 1 April to 30 April will be paid by 10 May.

Indian Citizens shall be paid via EFT only. Following bank details are mandatory and must be updated in your expert profile by 25th of the month. Expert profile can be accessed from http://www.tutorchapter.com/expertonline.php. Failing to comply, payment is carried to the next cycle.

Bank Account Holder Name:
Bank Account Number:
Current / Saving:
Bank IFSC Code:
Pan Card Number:
Pan Card Holder Address:
TDS 10% would be deducted. A scan copy of the Pan Card is required by email.
Non-Indian Citizens would be paid via Paypal.

5) Refrain from exchanging contact details
Penalty up to 150% of the fee payable.

Example: Do not keep email windows minimized while taking screenshots.

6) Responsibility for original software and non-plagiarized content
Any violation consequences must be borne by the expert.

7) To make changes to your profile
Visit http://www.tutorchapter.com/expertonline.php. Use "forgot password" if needed.

8) Changes to Terms & Conditions and FAQs
These may change over time without notification. Experts must check regularly.

9) No registration / joining fee

10) Do not SMS
Mobile numbers do not have SMS facility. Only email should be used for record keeping.

We will email you whenever there is a request in the categories you selected.